Ticketing Information
Q: How do I purchase tickets to shows at the Chesapeake Arts Center?
A: Advanced tickets can be purchased online through www.Chesapeakearts.org or by phone at (410) 636-6597. Tickets can also be purchased in person at the Chesapeake Arts Center Box Office. The Chesapeake Arts Center Box Office hours are 10am to 6pm Tuesday – Friday. On show days, the Box Office is open 30 minutes before doors.
Q: What type of payment does The Chesapeake Arts Center accept?
A: The box office accepts Cash, Visa, MasterCard and American Express.
Q: What is the convenience fee on the ticket?
A: Each ticket will be charged a convenience fee of $4. This fee is used to pay our Showare ticketing site, merchant fees, Box Office Staff, ticket stock, envelopes
Q: What is your refund policy?
A: All sales are final. No refunds or exchanges unless a show is cancelled or rescheduled. If the show is cancelled or rescheduled, you will receive an email/ phone call from the Box Office. Within 10 days from the event being cancelled, please contact the Box Office at 410-636-6597 to request a refund/exchange. Refunds will only be issued by check.
Q: How long does the Box Office stay open during a show?
A: The Box Office will be open during the show to purchase tickets for upcoming events or classes. No refund or exchanges will be honored. Tickets purchased after show has already started will be considered a valued ticket once entering the doors to venue
Q: Where is the Will Call window?
A: The Chesapeake Arts Center has two box offices. The Hammonds Lane Theatre Box Office is located in the main lobby. The Studio 194 Theatre Box office is located in the Main office building. When you come into the building, walk up the stairs, the box office will be located in the first door on your left. If the box office is closed, please visit the main office to purchase tickets or sign up for a class.
FAQS
Q: Is there an ATM Onsite?
A: No
Q: Do you have a coat check?
A: No
Q: Are both venues handicapped accessible?
A: Yes
Q: Do you sell concessions and/or alcohol?
A: Varies from event to event
Q: Do you have vending machines?
A: Vending machines are available outside Studio 194. There is no vending in the Hammonds Lane Theatre.
Q: Are there any restaurants nearby?
A: Yes, there are a number of fast-food and dine-in restaurants about 1 mile from our location. Please consult google for a comprehensive list.
Q: Do you have a lost and found?
A: Yes, but CAC is not responsible for lost or left items. Items left for more than a week will be donated.
Q: Is there parking nearby?
A: Yes, we have ample, free parking available to patrons.